We want you to be totally happy with every purchase.
NameplateCity.com is a company that you can trust.
Our Personalized Name Jewelry (Name Necklaces,
Name Rings, Name Earrings, Name Bracelets,
Name Anklets, and all customized,
is NOT returnable since it is custom
manufactured to your specifications;
the products are personalized, they cannot be
restocked, even if they are in perfect condition.
We are unable to offer refunds that do not involve
In the unlikely case, we commit a mistake (misspell
your name or wrong style) or you receive your order
with any defects in manufacturing we will replace
it shortly (as soon as we receive damaged item back),
along with our deepest apologies.
Be sure to cancel your order within 3 hours of the placement.