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Dear Customers!

In order to get more information or place your orders over the phone please do not hesitate to call us:
866 530-6263

Monday-Friday
10:00am-6:00pm eastern time.

Infinity Jewelers of NY :: - Return Policy

  - Return Policy

DEAR CUSTOMERS!
We want you to be totally happy with every purchase.
NameplateCity.com is a company that you can trust. 
Our Personalized Name Jewelry (Name Necklaces, 
Name Rings, Name Earrings, Name Bracelets, 
Name Anklets, and all customized, 
specially ordered)
is NOT returnable since it is custom 
manufactured to your specifications;
the products are personalized, they cannot be 
restocked, even if they are in perfect condition.
We are unable to offer refunds that do not involve 
company error. 
In the unlikely case, we commit a mistake (misspell 
your name or wrong style) or you receive your order 
with any defects in manufacturing we will replace 
it shortly (as soon as we receive damaged item back), 
along with our deepest apologies.

ORDER CANCELLATION.
Be sure to cancel your order within 3 hours of the placement.

 
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